FAQs

Is it safe and Secure to order on your Website ?

Yes, its totally safe. Payments are automatically setup through SHOPIFY.

Do you charge for Shipping ?

No, ALL our shipping are FREE

How will my order be shipped?

Please see our shipping information at:

https://theeliteoutlet.com/pages/shipping

How can I track my products ?

You can track the products on our website. You will receive a tracking number as soon as your shipment has been shipped.

How can I pay for my order ?

We accept MC, Visa, Paypal, etc. All payments are safe and Secure through Shopify.

What is your Returns Policy?

If a product received has manufacturing defects, buyers are entitled to request a product replacement or refund within 3 days of receiving the item. Our policy lasts 30 days. So please return the product within 30 days from the time you ordered. Please send us an email and please make sure to email us a copy of your receipt.

Do you ship internationally?

Yes! We ship worldwide. However, customs charges may apply in certain countries,  which would be charged to you by your postal service upon arrival in your country. Most countries don't charge customs duties.

How long will my order take to arrive?

Please see our shipping information at:

https://theeliteoutlet.com/pages/shipping

We will send you a confirmation email with your tracking number once your package has been sent! 

Please make sure your shipping address information is entirely correct to ensure a faster, safer delivery.

Defective Product?

If a product received has manufacturing defects, buyers are entitled to request a product replacement within 3 of receiving the item. If the case is deemed valid, The Elite Outlet will cover related costs to deliver a replacement.

How do I get a Free Watch ?

Get a FREE WATCH with Any Purchase of US $30 OR currency of your country which equals to US $30

Add ANY item or items in your Cart (Shirts, Dress, Pants, Shorts, etc)

The total in the cart must be over US $30 OR currency of your country which equals to US $30

Add ANY watch you like in your Cart

At Check out use CODE 57965

It will deduct the watch price as soon as you put the code in.

How can we contact you?

EMAIL: info@theeliteoutlet.com

FACEBOOK MESSENGER: https://facebook.com/theeliteoutlet

Please call or text on WhatsApp: 416-821-5561